axbet Privacy Policy — Your Information Is Our Responsibility

When you register and use the axbet platform, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and national identity card or passport details (for age verification)
• Email address and mobile number
• Residential address
• Payment account details (bKash, Nagad, Rocket, Upay — for transaction processing only)
• Account username and password (stored in encrypted form)
• Any information or complaints submitted through the support chat

1.2 Automatically Collected Information

• IP address and device type (mobile, desktop, tablet)
• Browser type and version
• Date and time of access to the platform (per BST, UTC+6)
• Which pages you visited and how long you stayed
• Cookie and session data (details in Section 7)
• Referral URL (the source from which you came to our site)

1.3 Transaction-Related Information

• Deposit amounts, withdrawal amounts, and transaction history
• Gaming activity history (bet amounts, results)
• Records of bonus and promotional offer usage

Collected information is used only for the following legitimate purposes:

axbet does not sell, rent, or transfer your personal information for commercial purposes. However, information may be shared with third parties in the following limited circumstances:

3.1 Service Provider Partners

With authorized service providers who assist with payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and customer support, who are required to comply with our privacy standards.

3.2 Legal Obligations

If providing information is required under a court order, a legal demand from a government authority, or applicable law, axbet will comply with that legal obligation.

3.3 Fraud Prevention

If suspected fraud, money laundering, or other illegal activity is identified, relevant information may be provided to the appropriate authorities.

3.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred, but it will remain under the protections of this Policy.

axbet applies industry-standard security measures to ensure the safety of your personal information:

• SSL Encryption: All data transmitted on our platform is encrypted using SSL (Secure Socket Layer) technology, which protects it from interception or modification.
• Password Hashing: Your password is never stored in plain text — strong hashing algorithms are used.
• Access Controls: Only authorized personnel may access your information for specific purposes.
• Regular Security Reviews: Our systems are verified through regular security audits.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.
• Data Backup: Data is regularly backed up and stored in a secure location.

Please note, however, that no transmission or storage of information over the internet is completely secure. We make every effort to ensure maximum protection, but in the event of a data breach, we will notify you as quickly as possible.

axbet retains your information in accordance with the following policy:

• Active accounts: Information is retained for as long as your account remains active and for as long as necessary to provide the service.
• Closed accounts: Even after an account is closed, certain information may be retained for a defined period for legal compliance, dispute resolution, and fraud prevention purposes.
• Transaction records: Financial transaction data is retained for the period required by law.
• Marketing preferences: If you opt out of marketing communications, your preference is recorded and honored.
• Voluntary deletion: Where possible under applicable law, you may request deletion of your information (see Section 6).

As an axbet user, you have the following rights regarding your own information:

To exercise these rights, email us at [email protected]. We will respond to your request as quickly as possible.

axbet uses cookies and similar tracking technologies in your browser. Cookies are small text files stored on your device.

7.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the platform — maintaining login sessions, security verification. These cannot be disabled.
• Functional cookies: To remember your language preferences and other personal settings.
• Analytics cookies: To understand how the platform is used and to improve the service, collecting data anonymously.
• Marketing cookies: To display relevant offers based on your preferences (based on your consent).

7.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, disabling certain cookies may cause some platform features to stop working.

axbet strictly does not provide accounts or services to anyone under 21 years of age. We do not knowingly collect any personal information from minors.

• An age verification process is followed at the time of registration.
• If we become aware that a person has created an account while under 21 years of age, that account and the associated information will be deleted immediately.
• Parents or legal guardians may request deletion of any information collected from a minor.

As axbet is an international platform, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:

• Countries to which data is transferred follow adequate data protection laws.
• Third-party service providers operate under our privacy standards and data protection agreements.
• Appropriate safeguards are applied for international transfers.

axbet may update this privacy policy from time to time. For any significant changes:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For important changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes means you are agreeing to the updated policy.

We recommend that you visit this page regularly to read the latest version of the policy.

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us:

For more information, you may visit our About Us page, Terms and Conditions, and Responsible Gaming page.